Tailor made support
We believe that each organisation is unique and requires a unique response to its particular situation. We therefore tailor our support to the organisation’s unique and particular needs.
Client ownership
We believe that the CSOs we work with should take ownership of their organisation’s development process, playing a key role in the transformation they seek. We will not do what organisations can do by and for themselves. We will act as “talking partners”, mentors or coaches supporting them in taking the lead in the transformation process, respecting the autonomy of each organisation to make the decisions on where and how they want to move forward.
Focused on strengths
We believe that we excel by amplifying strengths, never by only fixing weaknesses, therefore our focus will be on supporting strengths and opportunities — magnifying “what is best” and allowing us to imagine “what is next”.
Respect
Our relationships are centred around listening to and valuing the other person.We believe that mutual respect in our relationships means being treated with equity, while being transparent and accountable.
Inclusion
Each person is unique and has a value that should be recognised and a voice that should be heard. We will provide equal access to opportunities and resources for people and groups who might otherwise be excluded or marginalised. We will ensure people we work with have a say in decisions that affect them.
Sovereignty
Each individual and organisation is seen as an independent actor in their own right. They hold both the power and the responsibility for their own actions and development.
Behaviour change
Structure and processes will change if people’s behaviour and mindsets have changed. While supporting CSOs to improve their strategies, systems and processes, we will create a space to question and transform the organisational culture and practice. We will guide our client through a transformative journey.
Adaptation
Making and acknowledging mistakes, as well as celebrating successes, is part of the learning process. We believe in the importance of creating opportunities for continuous learning and in obtaining new knowledge at both the individual and collective levels.